University Feedback Platform

Built by students for OSAS — your feedback shapes a better campus experience.

Login Sign Up

Selected OSAS Services

Wi-Fi

Campus Internet Access

Library

Research & Study Resources

Scholarships

Financial Aid Opportunities

Admissions

Exam & Enrollment

Meet Our Team

The Student Development Team Behind the Platform

As part of our thesis, we developed this platform to support more responsive and meaningful student feedback — built with care, research, and collaboration.

Our Leadership Team
Principal

Kennie Angelo R. Estrellon

3rd Year BSCS-DM

Member of the development team behind the student-centered feedback systems. Passionate about full-stack development, problem-solving, and leveraging AI to improve user experience.

Vice Principal

Nathaniel Panis

3rd Year BSCS-DM

Member of the development team behind the student-centered feedback systems, focusing on front-end development. Specializing in creating responsive user interfaces and enhancing user experience through modern web technologies.

Dean of Students

John Ansley Rocel

3rd Year BSCS-DM

Part of the development team behind a student-centered feedback system. Interested in software engineering and real-world applications of AI.

About the Platform

The University Feedback Platform was developed by students in collaboration with OSAS to provide a centralized, accessible, and anonymous space where students can voice their experiences regarding university services such as Wi-Fi, Library access, Scholarships, and more.

Using Natural Language Processing (NLP), the platform performs automatic sentiment analysis to help the university understand how students feel about the services provided. The insights gathered support evidence-based improvements and better student engagement.

Meet the Team

Help Center

This platform allows students to submit feedback on university services. The system analyzes the sentiment (Positive, Neutral, Negative) to help improve services.

Yes, creating an account is required to submit feedback. This helps ensure the integrity of submissions and allows us to better organize feedback data.
However, your responses are still handled with strict confidentiality and used only for research and service improvement purposes. Your identity is protected at all times.

Only authorized faculty or staff (admin users) can see the feedback and sentiment analysis.

No, submitted feedback cannot be edited. If needed, you may submit a new one.

Student Guide

How to Use the Feedback Form:

  1. Visit the website.
  2. Click on "Feedback".
  3. Select a service (e.g., Wi-Fi, Library).
  4. Enter your honest feedback.
  5. Submit — the system will analyze the sentiment automatically.

Tips:

  • Be honest and constructive.
  • Speak casually, no formality needed.
  • Do not include names or personal identifiers.
  • Take advantage of the anonymity.

Admin Dashboard (Faculty Only)

  • View feedback by sentiment: Positive, Negative, Neutral.
  • Access statistical reports per service.
  • Filter and visualize trends via charts and tables.